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Gupshup wallet balance and Usage

Recharge Gupshup Walltet​

Steps to recharge your Gupshup wallet account.

1 . Log in to your Gupshp account.

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2 . After login from the dashboard dropdown lick on My Wallet

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3 . My Wallet & Usage the page will open up. Click on Add Balanceand pay it from your credit card.

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2 . Update your billing address.

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3 . Pay with your credit card.

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Check Coversation usage​

1 . On My Wallet & Usage page, click on View Usage button.

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2 . Click on the WhatsApp tab.

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3 . Select the month from the dropdown you want to see the usage. Click on Download Report the button to download.

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or scroll down to see the usage on the web page.

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Gupshup Refund policy​

Eligiblity for refund:

In the event that the WhatsApp self-serve platform is not used after recharge, the User may request a refund within 7 days from the recharge date.

The refund will be processed after deducting applicable taxes and charges.

If the refund request is made after the 7-day period, GupShup may, at its sole discretion and based on the merits of the request, credit WhatsApp notifications to the User's wallet instead.

Applicability of Refund Policy:

This policy is applicable for ALL the regions.For more information

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