Read Receipts
The read receipts data is important for tracking user engagement. It lets you categorize the status of different messages you've sent into Sent
, Delivered
, Read (blue tick)
etc
Steps to configure read receipts in the Gupshup account.
1 . Log in to your Gupshp account.
2 . Click on the on your Gupshup App Name.
- Go to the
Webhooks
section and active all the checkboxes.
- Once you configure Gupshup, you will be able to see the status (delivered, read, sent etc) in the column name
bsp_status
ofMessages table
in BigQuery.
- You can add this table in your dashboards to create a Funnel Chart which will help you with more insights on the different drop-off areas/ leakages in your flow. This helps you understand your flow using data & helps you tweak it to enhance engagement.