Getting Started with Glific
2 minutes read
Beginner
You can start communicating with your contacts/ beneficiaries after your Glific account setup is complete.
Video Tutorial: Getting started with Automated Chat Flows
Create a Flow
- Login to Glific with your credentials.
- Click on
Flows-->flows
menu from the left panel and then click on+ CREATE FLOW
button from top right corner
- Enter the
Name
of the flow and theKeywords
with which you want to trigger/start the flow. It is always good to add Description for the flow (which makes it easy for any teammember to understand about the flow) and Tag (to categorize the flows of same categorize). Click onSave
button.
Configure the Flow
- You will see your first flow created on the
Flows
tab. Click on theConfigure
icon to start adding messages in the flow.
- Once the Flow Editor opens up, click on
Create Message
to create your first message in the flow.
- The
Send Message
node will open up. Type your introductory message in the input box. Click onOk
button to save it.
- You will now see a node created in your Flow Editor.
- Click on the red dot at the bottom of the node and drag it to create the next node.
- You can receive the response back from your contact at this stage and show it back to the contact in a flow.
- There are many message types that are available for you to build up your communication flow with your contacts.
Test the flow
- To test your communication flow, click on
Preview
button on the top right of the flow editor screen.
-
It will open up a simulator for you to start communicating through the flow.
-
Reply from the simulator message input box and you will see the
the response back from your flow.
15 . Click on Publish
button on the top right, to start using it with your contacts, after your test is successful.
- Publish & Stay - Will publish the flow and keep the flow open in Flow editor.
- Publish & GO Back - will Publish the flow and take you to the flows listing page.
- Cancel - Will not publish the flow and keep the flow open for editing
16 . Note- It will show the Last published
and Last saved in draft
date and time of the flow in the flow listing page. Make sure to publish the flow after edits to get the desired results from the flow.
Change Admin in Facebook Business Account
If needed, one can add new members in the FaceBook business account. Refer the Facebook support article below for more details : Add People to your Business Manager
You can also change the role of the person to admin if needed. Refer the Facebook support article below for more details : Change someone's Role in Business Manager
Reference Articles
Flows : By TextIt
We thank the TextIt team for publishing it openly for the community.
Tutorial Videos
-
Save
andPublish
the Flows
- 'Revert Changes' in Flows
Tags
Save as Draft, Revision History, Facebook Admin, Facebook Business Manager