📄️ Getting started with communication in Glific
You can start communicating with contact after your Glific account setup is complete.
📄️ Managing staff members
You can create accounts for yourself and your team and define the level of access each of your staff member has to the Glific account.
📄️ Search contacts
Glific provides search functionality to NGO staff to find contacts from a large set of contacts list.
📄️ Dynamic search for contacts in Glific
Search functionality in Glific provides you to search the contact not only on the basis of the name or phone number, but you can configure the search criteria and use it for future use.
📄️ New Contact, Default flow Out of office hours notifications
There may be a requirement to start a specific flow when a new contact sends any message for the very first time to the BOT.
📄️ How are Collections used in Glific
Collections is a feature in Glific to keep one set of users in one place and use it to communicate with all users in that collection at one go. - 1 Minute read
📄️ How does Speed sends works in Glific
Speed Sends is functionality in Glific to create a message or save the messages and reuse it in future chats.
📄️ HSM Templates
How to create HSM templates in Glific and use them in communication? 4 Minutes Read
📄️ Triggers in Glific
Triggers in Glific is used to start a flow with specific contacts in a collection at a schedule time.
📄️ Interface languages
Glific by default uses English language for its interface
📄️ Billing details Payment method
NGOs can add their billing details from their Glific account. Monthly subscription will be auto debited from Stripe integration in Glific on 1st of every month.
📄️ View contact profile and history
There may be a requirement to check the contact profile. NGO users can see the contact profile and access history from the Glific interface.
📄️ All product features
Send and receive messages