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Link Google Sheets

10 minutes read                                                                                                                         Intermediate

Video Tutorial

Please note: Glific has a new UI, so the visuals from the video will not match the present UI, but the functionality and buttons will remain the same

Add Readable Google Sheet

1 . Log in to your Glific account.

2 . Click on Flows from the left panel and find Google sheets

4 . Click on +Create button to add a sheet to read from

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5 . Add the Sheet URL and Name of the sheet which you want to integrate. Check the Read checkbox and Click on theSave button. Follow next steps to get the URL

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  1. Open the Google sheet and click on share button on the right hand side to update the sheet permission to at least Anyone with the link can View


6 . Copy the URL


Sample File

  1. Paste the copied URL in the Google Sheet Integration screen in Glific and click on SAVE button

  2. You can click on the link button to open the added sheet

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  • It is important to note that the first cell in the Sheet should be named as 'Key' for the Read function to work.

Configuring Readable Google Sheet in the Flow

9 . Create a new flow and open it for editing

  1. Use link Google sheet node

  2. Select Link google Sheet

  3. In the second drop-down select the sheet

  4. In Select row add any variable that uniquely defines the Key column of the linked Google sheet

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As per above example, the sheet Daily Acitivity is used to read the content from, and the variable @calendar.current_date being passed from Glific to the Google sheet is being used as the search key to identify the relevant row to send the content from

  1. Click on OK

  2. Use column header like below and access the relevant column of the identified row.



Send template messages using Google Sheets

Template messages could be sent using Google Sheets using Read Google Sheets. This is generally useful when different template messages need to be scheduled & sent regularly to the beneficiaries. Let us dive in a bit deeper by looking at the steps involved :

  1. Create the template messages that you'd like to send via Google Sheets using the normal method. Refer Creating Template Messages

  2. Once the template is created, make note of the UUID of the template messages you need to share using Google Sheets. Refer the screenshot below :

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  1. Create a Google Sheet with two headers, Key and template_uuid as shown below. Usually the key column will be having dates on which the individual templates need to be sent.Screenshot 2023-09-15 at 1 25 33 PM
  2. Now let us setup the flow. The flow starts with a Link Google Sheets node which has the Google Sheets we created linked. This is how the node looks like :

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As you can see, the row input field is given an expression @calendar.current_date which tries to match the current date value with a Key value. If a match is found, then that row is chosen.

  1. In the next step, Send contact a message is used and an expression is given in place of the template selection drop-down. The expression reads <%= Glific.Clients.ColoredCow.send_template("@results.sheet.template_uuid", [""]) %>

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In this expression, the template_uuid matching the row in the given date gets send to the user. The expression also passes the value of the contact's name. You can pass multiple variables in this expression, if the template message demands it, using comma separation.

In this way, you can use Google Sheets for sending template messages. With the use of Triggers you'll be able to schedule different template messages for specific dates using Google Sheets, enabling you to do it in a single flow, instead of creating separate flows for separate templates. This is particularly useful, when you plan to share a set of instructions/ advisory/ content in a scheduled manner in specific dates & let's you use dynamic content for the same.

Send Interactive Messages using Google Sheets

Glific enables you to send interactive messages using Google Sheets. This is particularly helpful when you need the options within the interactive messages to be dynamic. This lets you use the same interactive message for creating multiple dynamic list of options to choose from for the beneficiary.

Let's dive in a bit deeper to see how it works.

  1. Create a Google Sheet with the list of options you wish to have in the interactive message in a row as shown below. In this example, we want the values given in row 2 i.e key value as 1 to be used as the options in the interactive message we're going to create. These values could be updated in real-time to change the options inside the interactive message or you can add more rows to have different interactive messages too.

    Screenshot 2023-09-19 at 2 12 47 PM
  2. Add the above created Google Sheet on the Glific. Please find the steps to do that here

  3. Now create a sample Interactive Message with a list message (can do similarly for button options too).

  • Please note the first option needs to be entered as shown below with some sample data. This is to ensure the interactive message is created and saved. The list or options will be rewritten by the values on the sheet, hence the rest of the options could be left empty.
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  1. Now since we have the Google Sheets linked & the interactive message created, let's create a sample flow to understand how it works :

    Screenshot 2023-09-19 at 11 51 38 AM
  2. As you can see, the flow starts with a Link Google Sheets node, where the readable google sheets from which the options to be fetched inside the interactive message is added. This is how the Google Sheets node is configured :

    Screenshot 2023-09-19 at 11 53 27 AM
  • In the node above, the sheet we created have been linked & the corresponding action is marked as Read since the options for Interactive Message are being read from the Google Sheets.
  • Here 1 is added in Select row field, as the values for the interactive message are present on the row with the key value as 1 and it is stored under the variable name sheet
  • Instead of 1, you can also use dynamic values like flow variables or contact variables, functions like @calendar.current_date etc.
  1. The next node consists of Send contact an interactive message node and this is how it is configuredScreenshot 2023-09-19 at 2 14 22 PM
  • The interactive message we've created is chosen from the dropdown.
  • The dynamic fields checkbox is selected which enables us to use dynamic values inside the interactive message.
  • In the input field box with number of variables, the number of options in the interactive message needs to be entered. Here we've given 8, since we need 8 options in the list sent (as also shown on google sheets).
  • The id and variable values need to be filled. The id could be any unique value for referencing & variable value is being fetched from the linked Google Sheet.
  • The variable names are filled as @results.sheet.course1, @results.sheet.course2 and so on representing each row value from the row we've chosen to read from.
  1. Now since the flow is configured, let's test the flowScreenshot 2023-09-19 at 12 07 16 PM

As you can see on the preview above, the list of options we had given in the Google Sheets are shown as a list of options inside the Interactive Message.

  • Sending interactive messages using Google Sheets could avoid the redundancy of creating multiple interactive messages when the list of options needs to be updated (some option needs to be added or removed) or multiple interactive messages to be used.
  • It can also be used for handling situations where the list of options is more than 10 by using 'More' as the tenth option and having a separate list of options in the next row.

Add Writable Google Sheet

Enable Google Sheet APIs and Add Credentials

  1. Use this wizard to create or select a project in the Google Developers Console. This will automatically turn on the API. Click Continue, then Go to credentials.

  2. On the Add credentials to your project page, create a Service account key.

  3. Select your project name as the service account and choose JSON as the key format. Download the generated JSON file containing the credentials.

  4. Go to your Glific account, click on NGO main account, click Settings and find the menu for Google Sheet.

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Paste the service account credentials in the provided field, and click on the Save button.

  1. Go to the Google Sheet screen as mentioned in the above steps.

  2. Click on the +Create button to add a sheet to write to.

    Screenshot 2024-02-29 at 1 35 52 PM
  1. Add the Sheet URL and Name of the sheet you want to integrate. Check the Write from drop down and click on the Save button. Refer the following steps to ensure the google sheet has right permission before you get the URL.
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  1. Open the Google Sheet you want to write data on and click on the share button on the right-hand side. Update the sheet permissions and add the Service Account Identifier (The client email on the service account) as a user invited in the spreadsheet's Collaboration Settings with Editor permission.
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  1. Copy the URL.
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  1. Paste the copied URL in the Google Sheet Integration screen in Glific and click on the SAVE button.
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Configuring Writable Google Sheet in the Flow

  1. Import the below sample flow from the Flow screen and click on setting icon to configure it.

Sample Flow

Write to Google Sheet.json

  1. Here's how the imported flow would look like
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  1. The first node is the Send Message node, which asks the contact for input to be added to the sheet.

  2. The second node is the Wait for Response node with the result name sheet_input. The response from the contact will be saved in this result and can be referenced as @results.sheet_input.

  3. The third node is the Link Google sheet node, used to add the user-entered text into the Google sheet. Click on this node to configure it.

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  1. Under Action, select Write from the dropdown menu.


  1. Select the sheet from the dropdown that was added in step above i.e. Sample Sheet
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  1. Specify the Sheet range from which you would like to enter the data in the Google sheet. For example, Sheet1!A10:D will add data from row 10 of column A in subsheet Sheet1 up to column D. This means that four data values will be added in 20.


  1. Enter the data to be written in the Google sheet under Input data to update in sheet. You can use values like @results.sheet_input,, @contact.fields.age, etc.
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  1. After configuring the flow, click on the Preview button located on the top right side of the screen to run the flow in the simulator.

  2. In the simulator, you will see the first message from the Send Message node, which prompts you to enter text.

  3. Type the desired text that you want to see in the sheet, and then press Enter.

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  1. This will move the flow forward, and the data will be written to the Google Sheet.

  2. Open the Google Sheet to check the newly inserted data.

    Screenshot 2023-05-18 at 11 58 31 PM


  • This functionality can be used to write upto 30 columns in google sheets
  • To handle blank cells in between the Google Sheet use Split by Expression

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